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Please click on the TABS below to view the Mission, Vision etc.

The name is a Sesotho word meaning “beauty” of the amalgamating municipalities. The area is characterised by its unique demographics, natural beauty and environmental features (e.g. the historical heritage of the mountains near Senekal called Thaba-Tshweu). Also, the richness in agriculture, e.g. orchards, wheat, etc. and beautiful mountains boasting of holiday resorts underscore the choice of name

  • Setsoto Local Municipality is situated in the Eastern Free State within the regional boundaries of the Thabo Mofutsayana District Municipality. The local Municipal area measures 5 948.35 km2. The size of the population within the area of Setsoto is estimated at approximately 125 751 people from which 60% live in urban areas and 40% live in rural areas.

    Setsoto Local Municipality was established in terms of Section 14 of the Local Government: Municipal Structures Act (Act No 117 of 1998) and was published in Provincial Gazette No 184 dated 28 September 2000. Setsoto Local Municipality is a category B Municipality with a Collective Executive with Ward Participatory System.

    Head Office: Ficksburg
    Telephone: +27 51 933 9300 (Switchboard)
    Facsimle: +27 51 933 9309/3321
    Physical Address: 27 Voortrekker Street, Ficksburg, 9730
    Postal Address: P.O.Box 116, Ficksburg, 9730

  • “To enhance the quality of life in Setsoto by serving the needs and aspiration of all people through a responsible, economic, efficient, sustainable, accountable and developmental system of local government”

  • “A unified, viable and progressive municipality”

  • Basotho Hat (Moqhaka)-Honour Of Our Area & Dignity
    Leopard Head – Tolerance
    Lilly Flowers – Love, Beauty & Peace
    Cherries & Mealies – Richness Of Agriculture
    Re Sebeletsa Katleho – Work For Success
    Color Green – Richness Of Agriculture Pasture
    Color Yellow – Sanstone, Minerals & Wealth
    Color Blue – Symbol Of Hope

The Batho Pele (“People First”) principles are aligned to the Constitution – know the service you’re entitled to. Government officials must follow the “Batho Pele” principles which require public servants to be polite, open and transparent and to deliver good service to the public.

  • Consultation

    Citizens should be consulted about the level and quality of the public services they receive and, wherever possible, should be given a choice about the services that are offered.

  • Service Standards

    Citizens should be told what level and quality of public service they will receive so that they are aware of what to expect.

  • Access

    All citizens should have equal access to the services to which they are entitled.

  • Courtesy

    Citizens should be treated with courtesy and consideration.

  • Information

    Citizens should be given full accurate information about the public services they are entitled to receive.

  • Openness and transparency

    Citizens should be told how national and provincial departments are run, how much they cost and who is in charge.

  • Redress

    If the promised standard of service is not delivered, citizens should be offered an apology, a full explanation and a speedy and effective remedy; and when complaints are made, citizens should receive a sympathetic, positive response.

  • Value for money

    Public services should be provided economically and efficiently in order to give citizens the best possible value for money.